What If I Change My Mind About The NHS Prescription Service? We completely understand that sometimes circumstances change, and you may decide that our online NHS pharmacy service isn’t the perfect fit for you anymore. You can try a different online pharmacy or return to a local one near you. The choice is entirely […]
What Happens Once I’m Registered for NHS Prescriptions? Thanks for signing up with our online NHS pharmacy! Now that you’re registered with The Family Chemist, you might be wondering what happens next and how your prescriptions will be handled and delivered. We’re here to make that process clear, simple, and stress-free. Once you’ve nominated us […]
How Do I Register for NHS Prescription Service? Registering for our NHS Electronic Prescription Service (EPS) is quick, simple, and entirely free. At The Family Chemist, we’ve made the sign-up process as smooth as possible so you can start receiving your NHS prescriptions efficiently and without hassle. To get started, just fill out our online […]
What Happens if There is an Issue with my Prescription At The Family Chemist, we handle every NHS prescription with care, accuracy, and attention to detail. While most prescriptions are processed smoothly and without delay, there are occasions when an issue may arise. If that happens, you can rest assured that our team will act […]
Where Do We Deliver NHS Prescriptions To? We’re proud to offer free NHS prescription delivery across the entire UK, no matter where you live. Whether you’re based in a busy city, a quiet rural village, or somewhere in between, our goal is to make receiving your medication as easy and convenient as possible. With our […]
How Will my NHS Prescription Be Delivered? Our online pharmacy makes ordering your NHS prescription simple, secure, and stress-free. Just follow a few easy steps, and we’ll deliver your medication straight to your door at no extra cost. Here’s everything you need to know about how our delivery process works. How it Works? Your GP […]
What is Discharge Medicine Service (DMS)? Leaving hospital can be a relief. But during your stay, there may be changes to your medication that affect your usual prescription. That’s where the NHS Discharge Medicines Service (DMS) comes in. This free NHS service helps make your transition from hospital to home safer, smoother, and fully supported […]
Who Qualifies for Free NHS Prescriptions? In England, the standard NHS prescription charge is currently £9.90 per item (as of June 2025). This fee applies whether you collect your medication from a high street pharmacy or use our online NHS dispensing service. However, many people are entitled to free prescriptions depending on their age, income, […]
What To Do If We Are Closed At The Family Chemist, we’re committed to supporting you with your NHS prescriptions and pharmacy-related healthcare advice. However, we understand that health concerns don’t always happen during our operating hours. If you find yourself needing help when we’re closed, don’t worry. There are still plenty of options for […]
How Much Will NHS Services Cost? As we launch our new NHS services, you might be wondering about the costs involved. The good news is that all NHS services are free at the point of access. However, there may be charges when it comes to prescriptions, which is important to consider if you require medication. […]
